How can we help you?

Submit a Setup/Request Ticket
500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

Submit a Problem Ticket
If you are having a problem, you can submit a brief ticket for help here.

Contact the ODY Service Desk
Phone: 315-229-5770

Library Hours for Summer

Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED

Remote support available via phone on weekdays from 8 AM to 4:30 PM.